Volunteer & Programs Coordinator

• Strong understanding of best practice volunteer management
• Confident communicator who can connect with young people, encourage interaction, and foster a supportive environment
• Opportunity to make a difference through support programs with an increasingly online focus
• Degree in psychology, health related or volunteer management discipline
• 8 – 1.0 Full time equivalent

This is an exciting opportunity to join this national health promotion charity, member-based organisation, located in the eastern suburbs of Melbourne.

For 40 years, Crohn’s & Colitis Australia has been empowering the almost 180,000 Australian men, women and children living with Crohn’s disease or ulcerative colitis – collectively known as inflammatory bowel disease (IBD) – to live fearlessly. At CCA we empower those with IBD to live fearlessly as we drive towards a cure and ultimately a future that is free of Crohn’s and Colitis.

About the Role
Crohn’s & Colitis Australia is seeking a dynamic and customer service focussed person to join our small energetic team to oversee a range of the programs supporting people with IBD and coordinate and grow our diverse volunteer team.

This is a unique opportunity to provide strategic and operational support and direction to programs integral to the mission of CCA, many of which are supported by a large team of volunteers. You will be a self-starter with excellent people skills and knowledge of the not-for-profit sector and an affinity with online and digital services.

As the Volunteer & Programs Coordinator, you will be working closely with the management team to:

• Develop and deliver a comprehensive Volunteer Framework
• Manage and execute youth and peer support programs, in line with CCA mission
• Recruit, train and manage teams of volunteers
• Implement and analyse the effectiveness of activities

Experience and skills required

• Leading and development of volunteer teams
• Experience in a counselling or psychology role
• Project management skills including delivering results and time management
• Ability to engage with youth online and through in-person events
• Excellent relationship building skills and sound customer service ability
• Ability to work autonomously and as part of a small team

Qualifications

• Tertiary qualification in psychology, health related or volunteer management discipline

If this sounds like your perfect job, please send your application, including your resume and cover letter addressing the critical experience and knowledge, to [email protected], using the subject line: Volunteer & Programs Coordinator. Queries will be answered after January 13, 2025.

Position Description is available here.

Applications close 21 January 2026